Seresto collars are designed to provide continuous Flea and Tick protection for 8 months. If your Seresto collar is not working, there are a few possible reasons why.
The first thing you should do is make sure that the Seresto collar is properly fitted. The collar must be tight enough so that it cannot easily be placed over the cat’s head or fallen off and should have about two fingers’ width of space between the collar and your pet’s skin.
Another possible cause of your pet’s Seresto collar not working could be that certain environmental conditions such as high humidity which reduce the efficacy of your pet’s flea and tick protection. You can verify this by checking the label on the product box or in your user manual.
If neither of these apply, then it might be due to a faulty product from manufacturing defectsfrom improper storage, transport or oxidation from exposure to ultraviolet light which may have degraded some effectiveness of its active ingredients, if so please reach out to customer service for more information about replacement options for faulty products.
Make Sure It’s Properly Assembled
One of the most common reasons why a Seresto collar isn’t working may be that it isn’t properly assembled. Before assuming that your Seresto collar has failed, make sure to inspect it and double-check that all components are properly connected and secure.
To check if your Seresto collar is securely in place, start sorrento flea collars by looking at the back of the collar’s buckle, which should have a triangle on one side and an arrowhead on the other side. If you see these symbols, then the buckle is snapped into place correctly.
Next, look at the “QR” code found in between these two symbols–it should appear as either a solid black box or black circle with darker concentric circles inside it. If anything else appears there or there is no QR code at all, then make sure to reassemble your Seresto collar until you can find those 3 elements together: triangle symbol, arrowhead symbol and QR code.
Ensure It is On Tight Enough
One of the most common reasons why a Seresto collar is not working is that it has not been applied correctly. It’s vital to ensure that the collar is on tight enough so that it can release its full active ingredients.
If the Seresto collar seems like it isn’t securely fastened, then try adjusting it by following these simple steps:
1. Ensure your dog doesn’t have any extra fur around their neck before fitting the collar.
Rectify Any Device Interference
Before you start looking into why your Seresto collar isn’t working, first check to make sure there isn’t any device interference. Device interference is a common culprit of malfunctioning electronics, including Seresto collars. So what’s causing the issue? It could be the presence of too many Bluetooth-enabled devices in one area or other types of wireless equipment.
To rectify this issue, you’ll want to move away from any areas with heavy device usage and try again with your Seresto collar. If that doesn’t solve the problem, try reducing or eliminating the number of electronic devices within 10 feet of your collar. Additionally, do an RF scan to identify any other wireless devices that may be interfering with your Seresto collar’s signal. Identifying these devices and relocating them is key for successful operation of your Seresto collar.
In review
If your Seresto collar isn’t working properly after trying these simple steps, then it may be time to get a new one. Make sure you follow the instructions carefully when assembling and using your Seresto collar so that it works its best each time you use it.
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